CONTACT US

 

Contact Us

eGlobal Central offers several ways for you to contact us:

 

FAQ

Visit our FAQ page to look for answers to "frequently asked questions".


 

Pre-Sales LiveChat 

If you are considering for a purchase, simply click on the icon on the bottom right hand corner to start a live chat with Customer Service Representatives.

Chat Session:

Mon-Fri: 

07:30 - 15:30 (GMT+1)

 

Submit a Ticket for Post-Sales Enquiries 

You could submit us a ticket for any order status and after-sales issues and we will reply you as the soonest as possible, normally within a working day.

 

Request for Refund 

If you wish to return an item or want to know more about our warranty, please click here.
 

 

Business Hours

We work from Monday to Friday 07:30 - 15:30 (GMT+1) (except holidays).  During business hours, you could contact our Customer Service Team via live chat, otherwise, you may submit a ticket.

 


 

General Public Holidays

eGlobal Central follows the public holidays as listed below and both our office and warehouse will be closed. Order processing, General inquiries (including emails, tickets  and live chat sessions) and Delivery of orders will be slightly delayed, usually not more than 1 working day.

Should you need urgent assistance, please contact us by sumbitting a ticket and we will try our best to provide our limited feedback as soon as possible.

 

 

 

Public Holidays in 2017

   

Every Saturday and Sunday

 

Saturday & Sunday

The day following the first day of January

2-Jan

Monday

Lunar New Year’s Day

28-Jan

Saturday

The third day of Lunar New Year

30-Jan

Monday

The fourth day of Lunar New Year

31-Jan

Tuesday

Ching Ming Festival

4-Apr

Tuesday

Good Friday

14-Apr

Friday

The day following Good Friday

15-Apr

Saturday

Easter Monday

17-Apr

Monday

Labour Day

1-May

Monday

The Birthday of the Buddha

3-May

Wednesday

Tuen Ng Festival

30-May

Tuesday

Hong Kong Special Administrative Region Establishment Day

1-Jul

Saturday

The day following National Day

2-Oct

Monday

The day following the Chinese Mid-Autumn Festival

5-Oct

Thursday

Chung Yeung Festival

28-Oct

Saturday

Christmas Day

25-Dec

Monday

The first weekday after Christmas Day

26-Dec

Tuesday

 

Our Details

Our office is located at the following address: 

West Wing, 2/F,
822 Lai Chi Kok Road,
Lai Chi Kok,
Kowloon

+85281990575


*Please note that this number is only for administrative and marketing purposes. No requests for information about our products or your order will be processed. 
 For all inquiries, please email [email protected]
*Please note that the above office address does not accpet any return of goods.

 

 
 
 
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